Turnaround* times for most made-to-order items is currently 6-10 weeks. View status of your order/mailed inclusions via the menu bar. Click this banner to go to our 2021 HOLIDAY ORDER/SHIPPING SCHEDULE.

2021 Holiday Order Cut Off Dates


*E-gift cards are available for immediate delivery 24/7

*"Ready to Ship" items and kits ship in 1-3 business days, until December 18

*To upgrade your shipping speed please reach out to me at ashley@ashleylozano.com. Unfortunately, I have no control over carrier delays.

*This timeline applies to domestic orders only. International customers are encouraged to order as soon as possible as arrival times have become completely unpredictable for international orders since COVID

 *To view your expected ship-by date or ensure we've received your molds/hair/ashes, please check the tab in the MENU bar at the top left. 

*From Dec 17-Dec 28 I will be away. Please allow a few extra days for me to get back to any emails. If the matter is urgent, you can reach me by leaving a voicemail at 828.209.8597

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