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PLEASE CLICK HERE TO VIEW OUR CUT OFF DATES FOR CHRISTMAS ORDERS

Mailing Inclusions

In each memorial product listing, we have noted whether that particular item comes with a collection kit or not. If your item requires you to send the cremation ashes, hair, fur or other inclusions directly, please follow the directions below. Alternatively, you may purchase a kit separately here for 15.00. This kit fee also covers a prepaid label (Domestic) to return the kit to us. 

DIRECTIONS FOR CREMATION JEWELRY:

  • Please send 1/2 teaspoon cremation ash in any container you feel comfortable with (I use "lipgloss pot" containers)

  • Seal that container inside of two separate ziplock bags

  • Include your name and address INSIDE of the ziploc bags or directly on the container (preferred)

 

DIRECTIONS FOR HAIR/FUR JEWELRY:

  • Please send a pinch of hair in any container you are comfortable with (many use folded over aluminum foil). If you are able, please keep the hair gathered into a single lock.

  • Seal that container inside of two separate ziplock bags

  • Include your name and address INSIDE of the ziploc bags or directly on the container (preferred)

 

MAILING THE INCLUSIONS:

I typically use a 10x6 yellow padded envelope to ship the container/bags, but you can ship in whatever packaging you feel comfortable. Unless discussed otherwise, it will be returned in a 10x6 bubble mailer.

 

Please ship USPS First class or higher to the following address. Note your tracking number for your own records. Should you feel more comfortable using Fed Ex, please email me at ashley@ashleylozano.com for a studio address as Fed Ex can not deliver to post office boxes.

Ashley Lozano

Po Box 1358

Mars Hill, NC 28754

 

In the likely event of having leftover ashes/hair, you may choose whether you would like them returned to you with the finished product or scattered in the beautiful mountains of Asheville, NC... a place I am honored to call home. At my client's requests, I have taken ashes onto kayaking or hiking trips and respectfully scattered them among the beautiful scenery. If you would like for any remaining ash to be scattered, please indicate this in your package. Otherwise, any left overs will be returned to you. 

IMPORTANT: PLEASE FOLLOW ALONG HERE to confirm that I've received your package and to view your expected ship date. You can also find this spreadsheet via the "TRACK PACKAGES" tab at ashleylozano.com

Thank you.