Turnaround* times for most made-to-order items is currently 6-10 weeks. View status of your order/mailed inclusions via the menu bar. Click this banner to go to our 2021 HOLIDAY ORDER/SHIPPING SCHEDULE.

Planned Vacations

I will be unavailable to retrieve and log incoming packages (molds, ashes, hair) Dec 17- Dec 28 2021, and will also have limited internet access during that time. All mail received at my post office box during that time period will be held for me safe and sound under lock and key. I will check and log them into the customer update form (ashleylozano.com/pages/family) when I return. You will still be able to place orders on my site, there will just be a delay in email responses. 
Thank you.

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